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iLOQ’s digital locking system gets its energy from the key’s pushing motion when the key is inserted into the lock cylinder. There are no separate power sources in the key or lock cylinder, making iLOQ’s locking system a very environmentally friendly solution.
Do not remove a foreign key by force. Contact the nearest locksmith that acts as an iLOQ dealer. They have a special tool for this situation. If necessary, they will replace the cylinder with a new one.
Keys cannot be distinguished from each other as all keys look the same. The lost key is most likely already deactivated, so it can no longer be used anywhere. The key can be returned to the police or lost and found office, where it can be reprogrammed if it reaches its owner.
Contact the key manager for your apartment building, which could be the housing association, the apartment owner, the maintenance company, or a locksmith that acts as an iLOQ dealer.
Report the matter to the person responsible for key management or the housing association. The key can be added to a so-called blocklist, which prevents using the key in locks when the blocklist is updated to the locks with other keys. The blocklist is also updated to the new key, from which it is transferred […]
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