Please continue with English site or select other region below.
The location of the NFC antenna varies depending on the phone model. In iPhone models, the antenna is located in the top of the phone. Place the phone’s NFC antenna area in the center of the lock’s black antenna knob. Hold the phone in place for a few seconds. Please note that phone cases or […]
Contact your locking system administrator (building manager for example). The locking system administrator can check if the phone key registration SMS or email has been sent and can also send you a new one if needed. It’s also possible that you’ve received the registration link by email, so please check your inbox for the registration […]
The location of the NFC antenna varies depending on the phone model. In Android phones, the antenna is most commonly located in the middle part of the phone, but in some models, it is located at the top or bottom of the phone. Place the phone’s NFC antenna area in the center of the lock’s […]
During a possible power outage, iLOQ customers do not need to worry. iLOQ’s digital locking system gets its energy from the key’s pushing motion when the key is inserted into the lock cylinder or the phone key is used. There are no separate power sources in the key or lock cylinder. iLOQ lock cylinders operate […]
Send a support request, and you will be connected to our expert
