How to download and install iLOQ HOME mobile app

iLOQ Home

NOTE! After the installation, the app must be registered as a key to a locking system before it can be used. You will receive activation code from locking system admin via SMS or email.

Installing the app – Android

The iLOQ HOME mobile app works in most NFC-enabled Android phones. The Android OS version must be 9 or newer. You must have a Google account on your device to install apps from Google Play.

Note: You must install the app first before registration.

Before installing the app, make sure that:

  1. Your phone is NFC compatible.
    • NFC is required for lock opening.
  2. Your phone is not rooted.
    • Rooting exposes devices to security threats. The iLOQ HOME mobile app cannot be installed and used in rooted devices.
  3. Your phone operating system is running the latest available version. The Android OS version must be 9 or newer.
    • This is to ensure your phone is protected by the latest security patches. For security reasons, it is important to always keep the operating system updated to the latest version.
    • The iLOQ HOME Mobile app is free to install from Google Play. 

Installing the app – iPhone

The iLOQ HOME mobile app works in iPhones with iOS version 12 or newer.
The iLOQ HOME mobile app is free to install from App Store. You must have a valid Apple ID account on your device to install apps from the App Store. 

Note: you must install the app first before registration.

Before installing the app, make sure that:

  1. Your phone is NFC compatible.
    • NFC is required for lock opening.
  2. Your phone is not rooted.
    • Rooting exposes devices to security threats. The iLOQ HOME mobile app cannot be installed and used in rooted devices.
  3. Your phone operating system is running the latest available version. The iOS version must be 12 or newer.
    • This is to ensure your phone is protected by the latest security patches. For security reasons it is important to always keep the operating system updated to the latest version.

After the installation, the app must be registered as a key to a locking system before it can be used. You will receive activation code from locking system admin via SMS or email.

Can’t find what you are looking for?

Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).

Send request