I didn’t receive a welcome email. How can I get a new one? Who should I contact, and how?

iLOQ App

Contact your key administrator (property management company or building manager for example), they can send you a new welcome email.

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.