Welcome to iLOQ Support

Before you install iLOQ Manager, contact the appropriate IT representative and ensure that the computer(s) meet the installation requirements below:

• Windows 10 or newer. 
• Local administrator user rights for the operating system.
• Internet connection.

Install the iLOQ Manager software as follows:

• The first installation installs the iLOQ Manager and the required software framework.

  Local administrator user rights are required for the first installation, if Microsoft .NET Framework 4.8 or newer is missing.

• Carry out the subsequent installations individually for the next users having individual Windows user accounts.

  Local administrator user rights are not required for the subsequent installations.

This section describes how to add new locking system service addresses to iLOQ Manager.

1. Open iLOQ Manager.

   The login screen is opened.

2. Click the settings wheel button.

   The login data screen is opened.

   

3. Enter locking system information as follows:
   • Service address — Enter the locking system database server address, in this field. Ensure that the service address is the same as in the Login data document provided with the locking system.
   • Service code — Enter the locking system-specific service code, in this field. Ensure that the service code is the same as in the Login data document provided with the locking system.
   • Customer name — Enter the name of the locking system, in this field.
4. Test the connection by clicking the Test server connection button.
5. If the server connection succeeds, select OK.
6. If the server connection fails, you can attempt to establish the connection by other means:
   1. Select the alternative method from the drop down menu, and fill in the requested information.

      

   2. Test the connection by clicking the Test server connection button.
7. If the server connection succeeds, save the selected settings when exiting from the dialog.

This section describes how to login to iLOQ Locking System.

1. On Windows, select Start > All Programs > iLOQ > iLOQ Manager.

   The login screen is opened.

2. Select the desired user interface language from the Language menu.
3. Select the service to which you want to login, in the Service address drop down menu.
4. Place the Programming Token into the Programming Adapter and connect the token to the USB cable inside the adapter.
5. Connect the Programming Adapter to the PC with another USB cable.
6. Wait until the token is found.

   If the Programming Token is not found, press the refresh button.

7. Enter the user name in the upper text entry field.
8. Enter your password in the lower text entry field.
9. Select Log in.

This section describes how to select the user interface language on iLOQ Manager.

1. If iLOQ Manager is running under an incorrect language, close the program.
2. On Windows, select Start > All Programs > iLOQ > iLOQ Manager.
3. The default login screen is opened.

4. Click the flag icon to open the language selection drop-down list.

5. Select the desired language in the drop-down list.

   The login screen in the selected language is opened.

This section describes how to log out of iLOQ Locking System.

1. Select Log out.

    

2. The login screen is opened in case you want to login again.

The iLOQ Manager user interface is depicted in the figure below.

 

The user interface areas are:

1. Main tabs — The user interface is divided into four main tabs:

   • Basic data — The Basic data main tab is used to manage the most usual objects in the system, such as locks, keys and persons.

   • Additional data — The Additional data main tab is used to manage access rights, person roles and reports in the system.

   • Administration — The Administration main tab is used to carry out administrative tasks for the system.

   • Help — The Help main tab contains the user manual and various information on the system.

2. You cannot close main tabs.

3. Ribbon — The Ribbon contains various tools for managing the system. Each Main tab has a different set of tools.

   Tip:

   The button labels disappear if you resize the window and make it smaller. To see the label tool tips, place the cursor over the button.

4. Tabs — The Tabs show the pages you have recently opened, as tabs.

   You can close tabs by selecting the tab and clicking the Close icon at the right-hand side of the tab bar.

5. Grid — The Grid shows a list of objects for the selected browsing view. If you have, for example, chosen Administration > Browse tokens, the Grid shows the list of tokens in the system.

6. Views — The Views area has three options:

   • Default view — If you select the Default view, the current view is shown in the default view.

   • Own view — If you select the Own view, the current view is shown as you have defined it to be shown. For example, the column order can differ from the Default view. For more information, see section Saving Your Own View.

   • Print view — If you select the Print view, the current view is shown as you have defined it to be shown for printing or exporting purposes. For example, the column order can differ from the Default view. For more information, see section Saving the Print View.

7. Note:

   The contents of the Views area may change according to the selected function. For example, when you browse floor plans, the Views area lists the floors plans in the system. Some grids have no view area.

8. Status bar — The Status bar shows information on the system status as follows.

   • Server connection status — The Server connection status is either On or Off. In the example figure, the server connection is On.

   • Active locking system — The Active locking system indicates the locking system where you are logged in.

   • Programming Token icon — The Programming Token icon   depicts the Programming Token connection status. The color codes are:

     • Green — The Programming Token is connected.

     • Grey — The Programming Token is disconnected.

   • Lock icon — The lock icon   depicts the lock status. The color codes are:

     • Green — The lock is programmed in this system.

     • Grey — The lock is empty. The lock can be programmed to this system.

     • Red — The lock belongs to another locking system and cannot be used in this locking system.

   • Key icon — The key icon   depicts the key status. The color codes are:

     • Green — A key programmed in this system is inserted.

     • Grey — The inserted key is empty. The key can be programmed to this system.

     • Red — The key belongs to another locking system and cannot be used in this locking system.

A shortcut menu is displayed when you right-click over any of the work areas. Using this shortcut menu, you can access most of the lock maintenance tasks. In addition to the task-specific commands, the menu has the following standard commands:

• Place columns — Displays a window where you can define your own view by selecting the columns you want to be displayed on the table area, and saving the view as your own view.
• Additional information — Displays the Properties window, in which you can view information on the selected item (lock, key, user, and so on).
• Add — Opens a wizard for adding a new item (lock, key, user, etc.) into the system.
• Select All (CTRL+A) — Selects all the rows in a grid.
• Show — Select Show > Show only selected ones to only display the selected rows on the grid. If you select the Show only hidden check box, you can view hidden items.
• Export — Select Export to export the information displayed on the grid, either to the printer or to Excel.

This section lists keyboard shortcuts that you can use with iLOQ Manager. Some keyboard shortcuts require pressing and holding several keys simultaneously. Others are mouse click and keyboard key combinations.

This section describes how to select the displayed columns on iLOQ Manager, and save them as your own view.

1. Open a grid view that has columns, such as, Basic data > Browse locks.
2. Change the order and width of the columns as necessary.
3. Right-click the grid view.
4. Select Place columns.
5. A list of all available columns is opened. Select the columns that you want to display by checking the check-box next to the column name.
6. Click the Save settings button to save the changes in your Own view.

This section describes how to select the displayed columns on iLOQ Manager, and save them as a print view.

1. Open a grid view that has columns, such as, Basic data > Browse locks.
2. Select Print view in the Views area.
3. Change the order and width of the columns as necessary.
4. Right-click the grid view.
5. Select Place columns.
6. A list of all available columns is opened. Select the columns that you want to include in the print view, by checking the check-box next to the column name.
7. Click the Save settings button to save the changes in your Print view.