Welcome to iLOQ Support

This section describes how to delete persons from iLOQ Locking System.

1. Select Basic data > Browse persons.

   

    
2. Select the persons you want to delete.
   Tip:

   You can select a group of persons that have no keys by sorting the grid view by the Count of keys column.

3. Select Edit > Editing mode to enable the editing mode.
4. Right-click one of the selected persons and select Delete.
   Alternatively, you can press the Del key.
5. A confirmation screen is shown.
6. Select Yes.
7. Select Edit > Editing mode to disable the editing mode.
8. The system asks whether you want to save the changes. Select Yes.

This section provides an introduction to the blocklist.

The blocklist is a list of keys that are, for one reason or another, being denied from accessing the locks. The lock does not allow keys on the blocklist to open itself.

The blocklist version number is incremented by one every time a change is made.

The blocklist is zone-specific, if zones are enabled. Zone-specific blocklists allow to add 500 blocked keys to each lock on the zone. If a lost key has access rights to several zones, the system automatically generates blocklist updates for all zones where the key has access rights. The blocklists of locks are updated by keys, which have the lock's zone defined as the main zone.

See the figure below:

Table 1. Zone-specific blocklists

			System Master key Main zone: A Other zones: B, C Access rights: Estate A, B and C Can carry a blocklist for Zone A locks Blocklists to zone B and C must be updated with zone specific keys
	Estate A master key Main zone: A Other zones: none Access rights: Estate A Can carry a blocklist for Zone A locks only Can add a lost System Master key to Zone A blocklist		Estate B master key Main zone: B Other zones: none Access rights: Estate B Can carry a blocklist for Zone B locks only Can add a lost System Master key to Zone B blocklist		Estate C master key Main zone: C Other zones: none Access rights: Estate C Can carry a blocklist for Zone C locks only Can add a lost System Master key to Zone C blocklist
Zone A Estate A		Zone B Estate B		Zone C Estate C

If zones are disabled, the blocklist is system-wide, 500 keys for each lock. All keys update the latest blocklist to locks.

Blocklisting is a rarely needed operation, as the online capability makes is possible to manage keys remotely over-the-air. However, with blocklisting you can ensure that a key that is in the offline state (that is, cannot receive updates from the server) and does not have offline expiration time defined, cannot access a lock.

The keys get the blocklist as follows:

• Phone Keys

  • Over-the-air through the mobile network.

  • From the lock.

    If a key used on the lock has an older version of the blocklist than the lock, the lock updates the blocklist on the key. Now, the key can take the newer blocklist to the next lock.

• Key Fobs

  • Over the Programming Token.

  • From the lock.

    If a key used on the lock has an older version of the blocklist than the lock, the lock updates the blocklist on the key. Now, the key can take the newer blocklist to the next lock.

  • Through the FobApp.

• S5 keys

  • Over the Programming Token.

  • From the lock.

    If a key used on the lock has an older version of the blocklist than the lock, the lock updates the blocklist on the key. Now, the key can take the newer blocklist to the next lock.

You can upload the blocklist information to the locks through keys and the Programming Token. Networked locks and door modules receive the blocklist information automatically and keys can collect the latest blocklist from the iLOQ RFID readers, and the keys take the latest blocklist to offline locks.

The Up to date blocked list column in the lock list indicates whether the lock has the latest blocked list version or not.

• If there is a check mark in the check box, the lock already has the latest blocked list version and no actions are needed.
• If the field is empty, the blocked list must be updated for the lock. This can be done by visiting the lock with the key that has the latest blocked list version.

The number of keys on the blocklist is limited. It is not always necessary to add Phone Keys to the blocklist, as you can simply empty online Phone Keys over-the-air. Furthermore, you can also set an offline expiration time for Phone Keys. When the offline expiration time has elapsed, the key is invalidated. This feature ensures that no key with outdated credentials will remain on the field.

This section describes how to browse the blocklist on iLOQ Manager.

1. Select Basic data > Browse blocklist.

   

    
2. The blocklisted items are shown in the grid view.

   The columns are:

   • Name — This column contains the name of the blocklisted item, usually the key.

   • Label — This column contains the label of the key.

   • Name of the person — This column contains the blocklisted key holder name.

   • Date of addition — This column indicates the date when the item was added to the blocklist.

   • Change — This column indicates the the planned changes to the blocklist.

   • Key type — This column indicates the type of key. The options are:

     • Phone — The key is a Phone Key.

     • Key Fob — The key is a Key Fob.

     • S5 — The key is an S5 key.

This section describes how to view the properties of records on the iLOQ Manager blocklist.

1. Select Basic data > Browse blocklist.

   

    
2. The blocklist records are shown in the grid view. For more information on an individual blocklist record, double-click the record.
   Note:

   You can view object data in two ways:

   • Show sought-after situation — Select this radio button to view object data as it will be, when all pending changes have been programmed for the object.
   • Show the effective situation — Select this radio button to view object data as it currently is.

   Blocklist-specific details are, by tabs:

   • Basic information — The Basic informationtab contains the basic information on the selected item. The columns are:
     • Name — This field contains the name of the item on the blocklist.
     • Type— This field contains the type of the item on the blocklist. Possible values are:
       • Key — The item is a key.
     • Key label — This field contains the label of the key on the blocklist.
     • The name of the person — This field contains the name of the person related to the key on the blocklist.
     • Date of addition — This field indicates the date when the item was added on the blocklist.
     • Count of keys — This field indicates the number of keys related to the access right on the blocklist.
     • Replacing key — This field indicates the replacing key for the key on the blocklist.
   • Locks affected — The Locks affected tab contains information on the locks to which the blocklisted item has effect. The columns are described in section Browsing Locks.
   • Keys — The Keys tab contains the keys on the blocklist.
3. When done, press the Close button.

This section describes how to block a key on iLOQ Manager. This function is used to prevent a key from accessing the locks.

1. Select Basic data > Browse blocklist.

   

    
2. Select Add to blocklist.

   The Add to blocklist wizard is opened.

3. Select Add a key to the blocklist.
4. Select the key that you want to add to the blocklist.
5. Select Next.
6. Select how to proceed with the locks affected.

   The options are:

   • Leave in planning state — Select Leave in planning state if you want to leave the blocklist in the planning state, and order it later. After this, the blocklist status will be In planning.

     Note:

     So far, you have just added the key to the block list, but the new blocklist version has not been sent to the keys, which will spread the list over to the locks. When you want to send the new blocklist version to the keys, see Ordering a Blocklist.

   • Order blocklist — Select Order blocklist if you want to order the blocklist from the server and send it to Phone Keys. After this, the blocklist status will be Ordered.

7. Select Next.
8. A summary screen is shown.
9. Select Ready.
10. Select Close.

This section describes how to order a blocklist on iLOQ Manager.

1. Select Basic data > Browse blocklist.

   

    
2. Select Order blocklist.
   The Ordering of list wizard is opened.
3. Select Order blocklist.

   The changes to the blocklist are shown in the Change column. If the column is empty, there will be no changes for that key.

4. Select Next.
5. Select Ready.
6. A summary screen is shown.
7. Select Close.

This section describes how to remove keys from the blocklist on iLOQ Manager.

1. Select Basic data > Browse blocklist.

   

    
2. Select Remove from blocklist.
   The Remove from blocklist wizard is opened.
3. Select Remove keys from the blocklist.
4. Select the key(s) that you want remove from the blocklist.
5. Select Next.
6. Select how to proceed with the keys affected.

   The options are:

   • Leave in planning state — Select Leave in planning state if you want to leave the blocklist in the planning state, and order it later. After this, the blocklist status will be In planning.

     A blocklist left in the planning state is indicated by an orange Order blocklist button in the Ribbon.

     Note:

     So far, you have just removed the key from the block list, but the new blocklist version has not been sent to the keys, which will spread the list over to the locks. When you want to send the new blocklist version to the keys, see Ordering a Blocklist.

   • Order blocklist — Select Order blocklist if you want to order the blocklist. After this, the blocklist status will be Ordered.

7. Select Next.
8. A summary screen is shown.
9. Select Ready.

It is recommended to use floor plans. They are a convenient way to manage locks, as the floor plan shows you where the physical locks reside. You can also view the locks to which the selected keys or access rights have access. These locks are displayed on a green background color.

his section describes how to work with floor plans in iLOQ Manager.

1. Select Basic data > Floor plans.
   
2. Select a floor plan by clicking the floor plan name in the floor plan list at the bottom right-hand corner of the screen.
3. The following tools are available in the floor plan toolbar:
   •  — If you press this button, the mouse cursor will, by default, display lock properties, when you click the lock on the floor plan.
   •  — If you press this button, the mouse cursor will, by default, move the lock, when you click the lock on the floor plan.
   • — If you press this button, you can re-scale the lock topology, to match with a replaced floor plan that is of a different size than the original floor plan. For more information, see Dealing with Re-scaled Floor Plans.
   •  — If you press this button, the floor plan is zoomed to fit the window width.
   •  — If you press this button, you can select an area on the floor plan, and the selected area will be zoomed to fit the window width.
   •  — If you press this button, the floor plan is enlarged. You can also zoom the view with the mouse wheel. You can move the zoomed-in floor plan on the screen by keeping the right mouse button pressed and by moving the plan with your mouse.
   •  — If you press this button, the floor plan is reduced. You can also zoom the view with the mouse wheel.
   •  — Use this drop-down list to select the size of the lock symbols on the floor plan.
   • — Use this drop-down list to copy the floor plan and the locks to the clipboard. The options are:
     • Copy complete floorplan to clipboard — Select Copy complete floorplan to clipboard to copy the complete floorplan and all locks on it, to the clipboard.
     • Copy selected area — Select Copy selected area to copy the selected area and all locks on it, to the clipboard.
   • — Use this drop-down menu to print out the floor plan and the locks on it. The options are:
     • Print all — Select Print all to print out the complete floorplan and all locks on it.
     • Print selected area — Select Print selected area to print out the the selected area and all locks on it.

   Note:

   For more options, right-click the floor plan with you mouse.

This section describes how to browse floor plans on iLOQ Manager.

1. Select Basic data > Browse floor plans.

   

    
2. Select the floor plan you want to view by clicking the floor plan name in the floor plan list, at the bottom right-hand corner of the screen.
   The selected floor plan is shown on white background color in the list. The other floor plans are shown on blue background color in the list.