Chewing gum or some other substance has been inserted into the lock, what should I do?

iLOQ keys

If you suspect there is a foreign material in the lock, it needs to be cleaned or replaced by a professional. Contact the nearest locksmith that acts as an iLOQ dealer.

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.

Send request