How do I replace a broken cylinder/lock in iLOQ Manger?

5 Series Manager

  1. Add new lock: 
    Add a lock – Add copy of existing lock – Choose the broken lock as a base information
  2. Hide broken lock: 
    Enable editing mode – Browse locks – Select lock row to be hidden – Right click and select “hide” – Disable editing mode and save the changes. Add a lock and select “Add copy of existing lock”. Then hide the broken lock row. Disable the Editing Mode.

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If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.

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