I lost my key

iLOQ keys

Report the matter to the person responsible for key management or the housing association. The key can be added to a so-called blocklist, which prevents using the key in locks when the blocklist is updated to the locks with other keys. The blocklist is also updated to the new key, from which it is transferred to, for example, your apartment lock during opening.

Can’t find what you are looking for?

Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).

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