It is not possible to log in to the iLOQ S10 system even though the programming device is connected to the computer, and the user name and password are correct

S10 Manager

Make sure that the key-shaped programming cable is not in the key programming opening of the programming device. This will cause a short circuit in the device.

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Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.