N501 // Online license issue in the iLOQ Manager

Online

You can get an error about not having enough licenses for Online devices for two reasons:

1. You do not have enough licenses. 

Check the number of licenses from the start page.

You can add more licenses via the iLOQ Partner Portal.

Remember that you always need the appropriate online licenses and also one lock license per door module.

2. You have not reserved enough bus devices for the Network module.

Browse Administration –> Network modules –> Select correct line –> Right click and choose –> Change license type for network module

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.

Send request