Opting out of iLOQ SMS messaging in New Zealand

iLOQ S50 app

iLOQ uses SMS to deliver phone key registration messages to users of iLOQ’s mobile applications. Note that SMS is used only to send phone key registration messages and related one-time passwords (OTPs). iLOQ does not send any promotional or marketing communications via SMS.

If you prefer not to receive SMS messages from iLOQ, you can opt out at any time. You will still be able to receive phone keys via email.

How to opt out

To opt out, contact iLOQ Support via email at any time or via phone during business hours using the contact information below.

How to opt back in

To opt back in, contact iLOQ Support via email at any time or via phone during business hours using the contact information below.

How to contact iLOQ

If you have any questions related to this topic, you can contact us at any time via the email address below:

  • New Zealand-based customers: support.newzealand@iloq.com

If you would like to speak with us during business hours, you can contact us via the following phone number:

  • New Zealand-based customers: +64 (0800) 527-504

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Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.

Send request