Programming device failed to retrieve log events from a lock

S10 Manager

If you have followed the instructions in iLOQ S10 Manager User Guide, and still cannot find the log events in iLOQ Manager, ensure that you are logged in with the programming device and that the retrieved events have been transferred to the server.

Can’t find what you are looking for?

Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).

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