What’s my username? How do I find out what it is?

iLOQ App

Your username is the email address to which you received the iLOQ App welcome email. Check your inbox for the welcome email.

For support, contact your key administrator (property management company or building manager for example), they can send you a new welcome email.

Can’t find what you are looking for?

Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).