Why do I have to hold the phone against the lock for a few seconds?

iLOQ S50 app

The normal waiting time (3-4 sec) is because the lock needs power to check the access rights and to open. That power is drawn from the phone through NFC. The technology only allows a little amount of power (50mW) to pass through NFC so it takes a couple seconds for the lock to wake up and function. It is a is a small price to pay for stability and security because the lock does not need wiring or a battery to function and thus can not run out of power. 

How useful was this post?

Click on a star to rate it!

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.