Why is there a popup that I need to press before the lock opens?

iLOQ S50 app

Some Xiaomi phones with the latest firmware have a feature where the phone asks for confirmation every time NFC is used. We have investigated the problem but there is currently no way around it. We understand that it is a bit annoying, but we will stay on top of the issue and hope that the manufacturer receives and reacts to our feedback on this issue. 

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.

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