Order extra keys

This function allows you to order one or more new physical iLOQ S5 keys. The price with VAT is visible for you before placing the order. The order is sent to the locking system administrator.

Note! The app does not charge the user and no money is transferred in the app. The building manager and/or locking system administrator will charge you with a separate invoice.

  1. Go to the Keys tab.
  2. Select Orders in the middle at the top of the screen.
  3. Press Order keys.
  4. Select how many keys you want to order (prices are visible, set by the administrator of the locking system).
  5. Press Send.

You can view the key order details by opening the receipt under Orders. When the status changes to Ready, you can pick up the key from the building manager. 

Can’t find what you are looking for?

Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).

Send request