Do I need wi-fi to unlock doors?

iLOQ App

Wi-fi or any other type of internet connection is not needed to unlock doors. However, if your phone’s internet connection is down for over 2 hours your phone key will expire, and it cannot be used until an internet connection is established again.

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.

Send request