How are the phone and lock paired?

iLOQ App

The phone and lock are not paired. The lock communicates via NFC with your phone, and checks your credentials. If you have credentials to the lock, it will be unlocked.

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Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).