How can I transfer my phone key to another phone?

iLOQ App

iOS

  1. On the phone the phone key is currently on, log in to the iLOQ App with your iLOQ ID.
  2. Go to Profile > Login & security > Release phone key.
  3. Select Release phone key and log out.
  4. Download and install the iLOQ App from the App Store on the phone you wish to transfer the phone key to.
  5. Log in to the iLOQ App with your iLOQ ID.
  6. On the home screen, select the Fetch key option, and then press Fetch my key.
  7. The phone key is now transferred to the phone.

Android

  1. On the phone the phone key is currently on, log in to the iLOQ App with your iLOQ ID.
  2. Go to Settings > Release phone key.
  3. Select Release phone key and log out.
  4. Download and install the iLOQ App from Google Play on the phone you wish to transfer the phone key to.
  5. Log in to the iLOQ App with your iLOQ ID.
  6. On the home screen, select the Fetch key option, and then press Fetch my key.
  7. The phone key is now transferred to the phone.

Can’t find what you are looking for?

Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).

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