I didn’t receive a welcome email. How can I get a new one? Who should I contact, and how?

iLOQ App

Contact your key administrator (property management company or building manager for example), they can send you a new welcome email.

Can’t find what you are looking for?

Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).