What can I do to ensure the security of the iLOQ App?

iLOQ App

  • Always use a strong pin/password (containing letters, numbers and symbols) or pattern to lock your phone, and never reveal it to anyone.
  • In addition, do not reveal your iLOQ ID and password to anyone. Always have the screen lock active on your phone, and do not leave your phone unlocked anywhere.
  • Keep software up to date on your phone and the iLOQ App.

Can’t find what you are looking for?

Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).

Send request