What happens if there is a cyber-attack?

iLOQ App

Security is an everyday priority for iLOQ, and we are constantly prepared for various kinds of risks to make sure we can offer the safest possible products for our customers.

The iLOQ App is regularly tested for security vulnerabilities, and in addition we use RASP (Runtime application self-protection) which is a security solution designed to provide personalized protection to applications, enhancing mobile app security by monitoring suspicious behavior in real time. In addition, to ensure the security of sensitive user data, it is always stored in encrypted format.


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If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.