The location of the NFC antenna varies depending on the phone model. In iPhone models, the antenna is located in the top of the phone. Place the phone’s NFC antenna area in the center of the lock’s black antenna knob. Hold the phone in place for a few seconds. Please note that phone cases or […]
The location of the NFC antenna varies depending on the phone model. In Android phones, the antenna is most commonly located in the middle part of the phone, but in some models, it is located at the top or bottom of the phone. Place the phone’s NFC antenna area in the center of the lock’s […]
During a possible power outage, iLOQ customers do not need to worry. iLOQ’s digital locking system gets its energy from the key’s pushing motion when the key is inserted into the lock cylinder or the phone key is used. There are no separate power sources in the key or lock cylinder. iLOQ lock cylinders operate […]
The error message communication suspended means that NFC communication is not working properly. The NFC antenna may be in different places depending on the phone model. To check the location of the NFC antenna, refer to your phone’s operating instructions or contact the manufacturer. On the iPhone the NFC antenna is on the top of […]
iOS Android
iOS Android
iOS Android
iOS Android
Please note that iLOQ does not manage its customers' iLOQ locking systems.
If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).
