Creating an iLOQ ID

An iLOQ ID is a unique personal user account required for using the iLOQ App. After your key administrator has entered your details into the system or when someone shares a key with you, you will receive a welcome email. Check your inbox for the welcome email with important information about creating your iLOQ ID.

  1. Download and install the iLOQ App from the App Store or Google Play.
  2. Select your region. Check your welcome email for the correct region.
  3. Enter the email address to which you received the invitation as your username, and create a password.
  4. Enter the confirmation code sent to your email, and tap Continue.

Can’t find what you are looking for?

Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).

Send request