Phone key

With the iLOQ App your phone is the only key you need. Unlock all your doors effortlessly by just using your phone.

Unlocking doors with your phone key

The phone key functions slightly differently depending on the operating system of your phone (iOS or Android). See detailed operation system-specific instructions below:

iOS

  1. On the home screen of the app, tap Use the Key. The Ready to Scan notification is shown.

Note: The NFC finder shows the location of your phone’s NFC area.

  1. Place the NFC area on the back of your phone against the lock.
  2. Hold your phone steady while it powers up the lock (this may take up to 4 seconds).
  3. Turn the knob.
  4. Open the door.

Note: Protective cases and other phone accessories can affect NFC performance negatively. If you have trouble unlocking doors, remove all accessories and try again.

Android

  1. On the home screen of the app, tap the phone key card, and the NFC finder will show where the NFC area is.
  2. Place the NFC area on the back of your phone against the lock.

Note: With Android phones you can also use the phone key with the iLOQ App running in the background without bringing the app to the foreground.

  1. The screen switches to unlocking mode when the NFC connection is established.
  2. Hold your phone steady while it powers up the lock (this may take up to 4 seconds).
  3. Turn the knob.
  4. Open the door.

Tip: If you’re using the app for the first time on an Android phone, try the “Assisted use” feature to locate your phone’s NFC area. Simply tap the phone key card on the home screen of the app, and the NFC finder will show where the NFC area of your phone is.

Note: Protective cases and other phone accessories can affect NFC performance negatively. If you have trouble unlocking doors, remove all accessories and try again.

Expired phone key

If your phone key is expired it must be refreshed before you can use it again. If your phone key needs to be refreshed, you’ll see (Expired) and the icon below on the home screen of the app.

Tap   to refresh your phone key.

Can’t find what you are looking for?

Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).

Send request