Basic concepts
Customer system
A customer-specific system that is comprised of devices, such as different types of locks and keys, along with the software required to secure premises and manage access.
Premises
Premises are virtual building blocks of your customer system. In practice, premises represent different areas that can be secured with locks, such as buildings, corridors, staircases, garages, and apartments.
The premises structure is viewed via a canvas with a visual representation of your customer system, showing the relationships between different premises.
Locks
Locks grant or deny access to an area, such as a site or an apartment. A lock could also be found on objects such as medical supply storage cabinets, drawers or lockers.
Users
Users are individuals who have been added to a customer system. Depending on their role they can be key holders or customer system administrators.
iLOQ ID
iLOQ ID is a unique personal user account that allows users to log in to iLOQ Manager+, iLOQ Web, and the iLOQ App. To use any of these services, the user must create an iLOQ ID.
Roles
The iLOQ 5 Series+ platform uses role-based access control (RBAC). The role-based system allows you to specify, group, and grant permissions to individuals based on factors such as organizational position, authority, and responsibilities. Role-based access management simplifies and streamlines the key, user and access management process as it allows you to assign users to roles instead of having to individually create rights for each user.
A role needs to be assigned to each user for them to be able to access any premises or perform any actions within the iLOQ platform. Note that roles are created in Manager. However, in Web you can add or remove roles from users.
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