Getting started

You can use iLOQ Web via desktop, laptop, tablet and smartphone.

iLOQ Web can be accessed from: web.iloq.com

Create iLOQ ID

You need to create an iLOQ ID to be able to log in to iLOQ Web. Your iLOQ ID allows you to access all iLOQ 5 Series+ services with just one user account.

Note: Check your inbox for the welcome email before creating your iLOQ ID.

  1. Navigate to web.iloq.com

The login screen is opened.  

  1. Select Sign up.  
  2. Select your Region*. Check the correct region from your welcome email.  

*Region indicates to which cloud data center location your information is stored. Note that you must use the region specified in your welcome email.

  1. Enter the email address to which you received the welcome email.
  2. Create a password.
  3. Select Continue.
  4. Enter the confirmation code sent to your email.
  5. Select Finish.
  6. Select a multifactor authentication method. Select SMS or Authentication app.
  7. Follow the on-screen instructions to finish the multifactor authentication.

After signing up you can log in to iLOQ Web.

Log in to iLOQ Web

  1. Navigate to web.iloq.com
  2. Select your Region.
  3. Enter your Email address and Password
  4. Select Log in.

Note: When logging in to the iLOQ Manager+, multi-factor authentication is always required.

Note: If you have access to multiple customer systems, select which customer system you want to access after logging in.

Reset password

  1. Navigate to web.iloq.com

The login screen is opened.

  1. Select Reset password.  
  2. Enter your email address to receive a recovery code.  
  3. Check your inbox for the code, and enter it and along with a new password.  
  4. Tap Finish.  

Your password has now been reset. 

My Profile

You can view your account information from the My profile view. It can be found in the top right corner of the screen by clicking the profile icon.

You can also reset your multifactor authentication method if needed. After resetting, you will need to set it up again the next time you log in.

Can’t find what you are looking for?

Send a support request, and you will be connected to our expert