Installing the app

The iLOQ S50 app for iOS works on models running iOS 15 or a later version. However, considering the variety of form factors and designs in different iPhone models affecting NFC performance, it is not guaranteed that the app works seamlessly in all iPhone models. Therefore, it is recommended to test the application on your phone before taking it into full use. 

Before installing the app, make sure that:

1. Your phone is NFC compatible and supports NFC tag read/write functions.
   • Please note that iPads do not have NFC support.
2. You know where the NFC antenna is in your phone.
   • The NFC finder shows you exactly how to hold your phone against the lock. When you attempt to unlock a lock, the NFC finder shows you where the NFC area of your phone is with a symbol on the phone screen. It guides you to place the NFC area of your phone optimally against the lock’s reader knob or door reader so that the NFC connection can be established successfully, and the lock opened. On iOS, the NFC finder is activated when you press the Use the key button on the home screen of the app.
3. Your phone is not jailbroken.
   • Jailbreaking exposes devices to security threats. The iLOQ S50 app cannot be installed and used in jailbroken devices.
4. Your phone operating system is running the latest available version.
   • This is to ensure your phone is protected by the latest security patches. For security reasons, it is important to always keep the operating system updated to the latest version.

The iLOQ S50 app is free to install from the Apple App Store. Note: you must have an Apple ID account on your device to install apps from the App Store. After installation, the app must be registered as a key to a locking system before it can be used. 

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