NFC finder

The NFC finder shows you exactly how to hold your phone against the lock. When you attempt to unlock a lock, the NFC finder shows you where the NFC area of your phone is with a symbol on the phone screen. It guides you to place the NFC area of your phone optimally against the lock’s reader knob or door reader so that the NFC connection can be established successfully, and the lock opened.

Using the NFC finder on iOS

On iOS, the NFC finder is activated when you press the Use the key button on the home screen of the app.

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.