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  2. Q&A

End Users

  • Do I need a new key for temporary access rights?

  • Can I use my old key after the locks are reprogrammed?

  • I found an iLOQ key, can I find out who it belongs to?

  • Where can I get a spare key?

  • I need a new cylinder for my system, can I buy one from iLOQ?

  • What to do if my key is lost?

  • I need a new cylinder for my system, can I buy one from iLOQ?

  • How do I know which iLOQ key (S10 or S5) I have?

  • To help you unlock your door, here are a few tips:

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Technical Support
Technical support for installation, upgrades and maintenance
  • +358 (0)40 3170 202
  • support@iLOQ.com
Partner customer service
Customer service for product & licence orders, billing and Partner Portal
  • +358 (0)40 3170 205
  • customer.service@iLOQ.com
Architects and designers
Help for designers and architects with iLOQ solutions
  • sales@iLOQ.com

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