The iLOQ HOME mobile app works with iPhones with iOS version 15 or newer. 

 The iLOQ HOME mobile app is free to install from the App Store.

Note: you must have a valid Apple ID account on your device to install apps from the App Store. 

Note: you must install the app first before registration.

Before installing the app, make sure that:

1. Your phone is NFC compatible.

a. NFC is required for updating keys. The app can only be installed from the App Store on phones that support NFC. 

2. Your phone is not jailbroken.

a. Jailbreaking exposes devices to security threats. The iLOQ HOME mobile app cannot be installed and used in jailbroken devices.

3. Your phone operating system is running the latest available version. The iOS version must be 14 or newer.

a. This is to ensure your phone is protected by the latest security patches. For security reasons it is important to always keep the operating system updated to the latest version.

After installation, the app must be registered as a key to a locking system before it can be used.

1.1 Installing the app from iLOQ’s registration message, SMS

The locking system administrator will send you an SMS and an email. Start from the SMS.
 

1. Open the iLOQ registration SMS on your mobile phone.
2. Press the link to install the iLOQ HOME app.

This takes you to the iLOQ web page where you will find instructions and a download link for the
 iLOQ HOME app.

3. On the iLOQ HOME web page, choose App Store. 

This takes you to the App Store and shows the iLOQ HOME app.

4. Press Get.
5. Press Install.  
6. After the installation is finished, press Open.

Next, the app requires a verification code. The verification code is sent you via email.
 See chapter 2. Verification of the app.

Note: The verification code is valid for 120 hours only. If the verification is not completed within this time, then you will need a new registration message from you locking system administrator. 

1.2 Installing the app directly from the App Store 

You can also install the app directly from the App Store:

1. Open the App Store.
2. Search for “iLOQ HOME” and click the app icon.
3. Press Get.
4. Press Install.
5. Press Open.

Next, the app says Hello! and requires a verification . The verification code is sent to you via email at the same time as the installation SMS.