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General Q&A

  • Where can I buy iLOQ products?
  • Where can I get a spare key?
  • I lost my key, what do I do?
  • I found an iLOQ key, can I find out who it belongs to?
  • Can I open an iLOQ S50 lock with a physical S5 key?
  • Are iLOQ S10 and S5 keys cross-compatible?
  • How do I remove a foreign object from an iLOQ cylinder?
  • Where can I find technical documentation for products?
  • How do I open a new locking system/license, what does it require?
  • Can I oil the iLOQ the lock / cylinder? How about the key stutters in the lock?

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