Welcome to iLOQ Support

You can specify whether zones are used or not, and define zone settings. For more information, see Enabling Zones.

This section describes how to change the time zone of the locking system on iLOQ Manager.

1. Select Administration > Edit locking system information.

   

2. Select Time zone in the Views area.
3. If necessary, select the correct time zone in the Time zone drop-down menu.
4. Select Save and close.

This section describes how to edit the default report texts on iLOQ Manager.

1. Select Administration > Edit locking system information.

   

2. Select Report texts in the Views area.
3. Select the desired report in the Report drop down menu.
4. Select the desired report language by clicking the desired flag icon.
5. The report text is opened in the editor view.
6. Edit the report text.

   The editor controls will be familiar to you from any text editor.

   You can use locking system specific variables in the text by clicking the Add field button .

   The variables dynamically add information from the system to the location where the variable is used. The variables are as follows:

   • Name of locking system — This variable adds the name of the locking system to the report. In the report editor, this variable is presented as [!LGDescription].
   • Name of locking system and estate — This variable adds the name of the locking system and the name of the estate to which the key belongs, to the report. In the report editor, this variable is presented as [!LGDescriptionAndRealEstate].
   • The name of the person — This variable adds the name of the person attached to the key, to the report. In the report editor, this variable is presented as [!PersonName].
   • The name of the person and identifier — This variable adds the name and ID number of the person, to the report. In the report editor, this variable is presented as [!PersonNameAndPersonCode].
   • Company/department — This variable adds the name of the company/department to which the person belongs, to the report. In the report editor, this variable is presented as [!CompanyName].
   • Logged in user — This variable adds the name of the logged-in user to the report. In the report editor, this variable is presented as [!UserName].
   • Description of the key — This variable adds the description of the key to the report. In the report editor, this variable is presented as [!Description].
   • Key label — This variable adds the label of the key to the report. In the report editor, this variable is presented as [!Stamp].
   • Key RFID tag number — This variable adds the RFID tag number of the key to the report. In the report editor, this variable is presented as [!TagKey].
   • Rom_ID — This variable adds the serial number of the key to the report. In the report editor, this variable is presented as [!Rom_ID].
   • Date — This variable adds the current date to the report. In the report editor, this variable is presented as [!Date]
   • Key PIN-code — This variable adds the PIN code of the key to the report. In the report editor, this variable is presented as [!AccessCode].
   • Signature — This variable adds a field for a digital signature image to the report. In the report editor, this variable is presented as [!SignatureImage].
7. While editing, you can press the Cancel button to undo unsaved changes. If you are not happy with the changes you have saved to the report, you can press the Reset report to default button at any time to restore the default report.
8. Select Save and close.

This section describes how to edit the locking system logging settings on iLOQ Manager.

1. Select Administration > Edit locking system information.

   

2. Select Logging in the Views area.
3. The system logging settings screen is opened. The settings are:

   • System log automatic removal in use — With this setting, you can define the time in days, after which the system logs will automatically be deleted.

   • Lock log automatic removal in use — With this setting, you can define the time in days, after which the lock logs will automatically be deleted.

4. Select Save and close.

This section describes how to import lock data from Excel to iLOQ Locking System.

1. Select Basic data > Browse locks.

   

2. Open the Excel sheet where the data to be imported is.
3. Arrange the Excel columns to match the columns in the lock grid.

   You must import at least the columns below:

   • Placement
   • Locking target
   • Lock cylinder type

   The other columns are optional. You can also use empty columns on the Excel sheet, if you want to skip importing some columns in the lock grid. Do not import any column headings from Excel.

4. In iLOQ Manager, select Editing mode to enable editing mode.
5. Copy the cells from the Excel sheet.
6. Select the empty row below the lowest data row.
   Important:

   Select the entire row by clicking the star icon on the left-hand side of the row. Do not select the first cell on the row.

   

7. Paste the data.
8. Select Editing mode again to disable editing mode.
9. Select Yes.

This section describes how to import persons from Excel to iLOQ Locking System.

1. Select Basic data > Browse persons.

   

2. Open the Excel sheet where the data to be imported is.
3. Arrange the Excel columns to match the columns in the persons grid.

   You must import at least the columns below:

   • First name
   • Last name

   You cannot import the columns below:

   • Count of keys
   • Roles
   • Editable

   The other columns are optional. You cannot use empty columns on the Excel sheet to skip importing columns in the lock grid. Do not import any column headings from Excel.

4. Select Editing mode to enable editing mode.
5. Copy the data from the Excel sheet.
6. Select the lowest row.
   Important:

   Select the entire row by clicking the star icon on the left-hand side of the row. Do not select the first cell on the row.

   

7. Paste the data.
8. Select Editing mode again to disable editing mode.
9. Select Yes.

This section describes how to add keys to the selected locks on iLOQ Manager.

1. Select Basic data > Browse locks.

   

2. Select the locks that you want to create the keys for.
3. Right-click one of the selected locks.
4. Select Create keys for locks.
5. Select Add keys to locks.
   The Add keys to locks wizard is opened.
6. Select Add keys to locks.
7. Select the access rights for the key.
   Note:

   Individual, lock-specific access rights will be automatically set. Do not select individual access rights.

   1. Select the desired access right in the list on the left.
   2. You can manage the selection of access rights with the arrow buttons as follows:
      • — Click the Arrows right button to move all items to the selection list.
      • — Click the Arrow right button to move the selected item(s) to the selection list.
      • — Click the Arrow left button to remove the selected item(s) from the selection list.
      • — Click the Arrows left button to remove all items from the selection list.
8. If necessary, set the keys as time-limited by selecting Define time limitations.

   You can define two different time limits as follows:

   • Start date or Week Calendar for the first time limitation.
   • Key is valid to or Week Calendar for the second time limitation.

   Note:

   When you define the time limits, you define the times when the key is enabled.

   The options are:

   • Not in use — If you select this radio button, the key is not time-limited. The key is always enabled.

   • Start date — If you select this radio button, the key is time-limited on locks that have time-limit 1 enabled. The key is enabled as of the date and time you define in the date and time fields.

     

   • Week Calendar — If you select this radio button, the key is time-limited on locks that have time-limit 1 enabled. The key is enabled on the weekly times you define in the calendar.

     

   • Key is valid to — If you select this radio button, the key is time-limited on locks that have time-limit 2 enabled. The key is enabled until the date and time you define in the date and time fields.

     

   • Week Calendar — If you select this radio button, the key is time-limited on locks that have time-limit 2 enabled. The key is enabled on the weekly times you define in the calendar.

     

   Tip:

   If you want to define an overnight time limit, such as from Monday 6 p.m to Tuesday 7 a.m, set the start time in the beginning time field, and the end time in the ending time field. If the start time is later than the end time, the system automatically allows for the day change at midnight.

   

   Tip:

   You can see a calendar preview on the defined limits by clicking the Preview button.

9. Select Next.
10. Select:
    • The number of keys to be created for each selected lock, in the Keys to create per lock drop-down menu.
    • The naming scheme for the keys to be created, in the Naming of keys to create according to drop-down menu.
    • If necessary, type in an extension that will be added for the created key names, in the Extension to be added to the name field.
11. Select Next.
12. Select how to proceed.
    The options are:

    • Leave key in planning state — Select Leave keys in planning state if you want to leave the keys in the planning state, and continue planning the locking system without, for example, programming any physical keys.
    • Order key — Keys must be ordered, before they can be programmed. Ordering creates a programming task for the key, for later programming. For more information, see Keys and Ordering Keys.
    • Order and program key — Select Order and program keys to order a programming task, and to program the keys at once. For more information, see Programming Keys.
13. Select Next.
14. A summary screen is shown.
15. Follow the wizard to end the procedure.

This section describes how to open the user manual on iLOQ Manager.

1. Select Help > Open manual.

   

2. The user manual is opened in your default browser.
3. When done, close the browser.

This section describes how to view information about the manufacturer on iLOQ Manager.

1. Select Help > Information about the manufacturer.

   

2. Information about the manufacturer is shown in a new screen.
3. When done, close the screen.

This section describes how to check the iLOQ Manager software version.

1. Select Help > Program version info.

   

2. The iLOQ Manager software release note is opened in a new tab.
3. When done, close the tab.