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  • I have the app on my phone, but I can´t update my key. What should I do?
  • My brother has the iLOQ HOME app in use in his apartment. How do I get it?
  • Can I block other keys in the system?
  • Can I update my keys' access rights with the iLOQ HOME app?
  • If I remotely open the entrance door, does it cost me something (for example telco costs)?
  • I lost my key and I don't have another key available right now; how can I block the lost key?
  • I am trying to access to a room I have reserved, but the code is not working. What should I do?
  • I try to access to a room I have reserved but my key doesn't work, what to do?
  • If I grant access to an Opening service company, how long is the access valid?
  • How can I make reservations if I'm not using iLOQ HOME?

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