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General Q&A

  • How do I open a new locking system/license, what does it require?
  • The lock cannot be programmed - Wrong lock
  • Are iLOQ S10 and S5 keys compatible?
  • I accidentally washed my iLOQ key. Can I still use it?
  • Can I oil the iLOQ the lock / cylinder? How about the key stutters in the lock?
  • I'm trying to add locks, but I'm getting an error message about exceeding my lock license
  • I lost my iLOQ key, what do I do?
  • My key works only from time to time and opening / unlocking requires multiple attempts. Any hints?
  • Where can I buy iLOQ products?
  • I am not happy with my current locking solution provider. Can I switch the iLOQ reseller in my license contract to another one?

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