iLOQ S10 Administration Guide : iLOQ Support

iLOQ S10 Administration Guide

Adding a New Key
This section describes how to add keys to iLOQ Locking System.
Note:
You do not necessarily need the actual physical keys when you add keys to iLOQ Manager. You can define the keys and attach them to the physical keys at a later phase.
Note:
Mandatory fields are marked with an asterisk (*).
Proceed as follows.
1. Select Basic data > Browse keys.
2. Select Add key.
  The Add key wizard is opened.
3. Select Add key.
4. Name the key in the The name / description of the key field.
  Tip:
  Use, for example, "Master key" or "Employee".
5. If necessary, enter the planned return date in the Planned return date field.
6. Select Next.
7. If necessary, select the person whom the key will be handed over to.
  Tip:
  If the desired person does not exist on the person list, you can add a new person by right-clicking to select Add new person.
8. Select Next.
9. Select the access right(s) for the key.
  1. Select the desired access right in the list on the left. Select, for example, "Master access right" for the "Master key".
  2. You can manage the selection of access rights with the arrow buttons as follows:
    — Click the Arrows right button to move all items to the selection list.
    — Click the Arrow right button to move the selected item(s) to the selection list.
    — Click the Arrow left button to remove the selected item(s) from the selection list.
    — Click the Arrows left button to remove all items from the selection list.
10. If necessary, set the key as time-limited by selecting Define time limitations.
  You can define two different time limits as follows:
  - Start date or Week Calendar for the first time limitation.
  - Key is valid to or Week Calendar for the second time limitation.
  Note:
  When you define the time limits, you define the times when the key is enabled.
  The options are:
  - Not in use — If you select this radio button, the key is not time-limited. The key is always enabled.
  - Start date — If you select this radio button, the key is time-limited on locks that have time-limit 1 enabled. The key is enabled as of the date and time you define in the date and time fields.
    Figure: Time Limit — Start Date
  - Week Calendar — If you select this radio button, the key is time-limited on locks that have time-limit 1 enabled. The key is enabled on the weekly times you define in the calendar.
    Figure: Time Limit — Week Calendar
  - Key is valid to — If you select this radio button, the key is time-limited on locks that have time-limit 2 enabled. The key is enabled until the date and time you define in the date and time fields.
    Figure: Time Limit — Key is valid to
  - Week Calendar — If you select this radio button, the key is time-limited on locks that have time-limit 2 enabled. The key is enabled on the weekly times you define in the calendar.
    Figure: Time Limit — Week Calendar
  Tip:
  If you want to define an overnight time limit, such as from Monday 6 p.m to Tuesday 7 a.m, set the start time in the beginning time field, and the end time in the ending time field. If the start time is later than the end time, the system automatically allows for the day change at midnight.
  Figure: Time Limit — Overnight Time Limit
  Tip:
  You can see a calendar preview on the defined limits by clicking the Preview button.
11. Select Next.
12. Select the number of keys to be created.
13. Select Next.
14. Select how to proceed.
  The options are:
  - Leave key in planning state — Select Leave keys in planning state if you want to leave the key in the planning state, and continue planning the locking system without, for example, programming any physical keys.
  - Order key — Keys must be ordered, before they can be programmed. Ordering creates a programming task for the key, for later programming. For more information, see Keys and Ordering Keys.
  - Order and program key — Select Order and program key to order a programming task, and to program the key at once. For more information, see Programming Keys.
  - Order, program and hand over key — Select Order, program and hand over key to order a programming task, and to program the key, and to hand over the key to a person, at once.
15. Select Next.
16. A summary screen is shown.
17. Select optionally whether you want to print out a key hand over document.
18. Follow the wizard to end the procedure.
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Adding a Copy of an Existing Key
This section describes how to add a copy of an existing key to iLOQ Locking System.
Note:
You do not necessarily need the actual physical keys when you add keys to iLOQ Manager. You can add the logical keys and attach them to the physical keys at a later phase.
Note:
Mandatory fields are marked with an asterisk (*).
Proceed as follows.
1. Select Basic data > Browse keys.
2. Select Add key.
  The Add key wizard is opened.
3. Select Add copy of existing key.
4. Select the key that you want to use as a template for the new key.
5. Select Next.
6. Name the key in the The name / description of the key field.
7. Enter the planned return date in the Planned return date field.
8. Select Next.
9. If necessary, select the person to whom the key will be handed over.
10. Select Next.
11. Select the access rights for the key.
  1. Select the desired access right in the list on the left. Select, for example, "Master access right" for the "Master key".
  2. You can manage the selection of access rights with the arrow buttons as follows:
    — Click the Arrows right button to move all items to the selection list.
    — Click the Arrow right button to move the selected item(s) to the selection list.
    — Click the Arrow left button to remove the selected item(s) from the selection list.
    — Click the Arrows left button to remove all items from the selection list.
12. If necessary, set the key as time-limited by selecting Define time limitations.
  You can define two different time limits as follows:
  - Start date or Week Calendar for the first time limitation.
  - Key is valid to or Week Calendar for the second time limitation.
  Note:
  When you define the time limits, you define the times when the key is enabled.
  The options are:
  - Not in use — If you select this radio button, the key is not time-limited. The key is always enabled.
  - Start date — If you select this radio button, the key is time-limited on locks that have time-limit 1 enabled. The key is enabled as of the date and time you define in the date and time fields.
    Figure: Time Limit — Start Date
  - Week Calendar — If you select this radio button, the key is time-limited on locks that have time-limit 1 enabled. The key is enabled on the weekly times you define in the calendar.
    Figure: Time Limit — Week Calendar
  - Key is valid to — If you select this radio button, the key is time-limited on locks that have time-limit 2 enabled. The key is enabled until the date and time you define in the date and time fields.
    Figure: Time Limit — Key is valid to
  - Week Calendar — If you select this radio button, the key is time-limited on locks that have time-limit 2 enabled. The key is enabled on the weekly times you define in the calendar.
    Figure: Time Limit — Week Calendar
  Tip:
  If you want to define an overnight time limit, such as from Monday 6 p.m to Tuesday 7 a.m, set the start time in the beginning time field, and the end time in the ending time field. If the start time is later than the end time, the system automatically allows for the day change at midnight.
  Figure: Time Limit — Overnight Time Limit
  Tip:
  You can see a calendar preview on the defined limits by clicking the Preview button.
13. Select Next.
14. Select the number of keys to be created.
15. Select Next.
16. Select how to proceed.
  The options are:
  - Leave key in planning state — Select Leave keys in planning state if you want to leave the key in the planning state, and continue planning the locking system without, for example, programming any physical keys.
  - Order key — Keys must be ordered, before they can be programmed. Ordering creates a programming task for the key, for later programming. For more information, see Keys and Ordering Keys.
  - Order and program key — Select Order and program key to order a programming task, and to program the key at once. For more information, see Programming Keys.
  - Order, program and hand over key — Select Order, program and hand over key to order a programming task, and to program the key, and to hand over the key to a person, at once.
17. Select Next.
18. A summary screen is shown.
19. Select optionally whether you want to print out a key hand over document.
20. Follow the wizard to end the procedure.
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Editing the Key Access Rights
This section describes how to edit key access rights and time limitations on iLOQ Manager.
Note:
Mandatory fields are marked with an asterisk (*).
Proceed as follows.
1. Select Basic data > Browse keys.
2. Select the desired key.
3. Right-click to select Edit the access rights of the key.
  The Edit the access rights of the key wizard is opened.
4. Select Edit access rights of the key.
5. Select the access right(s) for the key.
  Tip:
  If also want to view possible lock-specific, individual access rights, not visible by default, select <all> in the drop-down menu at the top left-hand corner of the screen.
  1. You can manage the selection of access rights with the arrow buttons as follows:
    — Click the Arrows right button to move all items to the selection list.
    — Click the Arrow right button to move the selected item(s) to the selection list.
    — Click the Arrow left button to remove the selected item(s) from the selection list.
    — Click the Arrows left button to remove all items from the selection list.
6. If necessary, set the key as time-limited by selecting Define time limitations.
  You can define two different time limits as follows:
  - Start date or Week Calendar for the first time limitation.
  - Key is valid to or Week Calendar for the second time limitation.
  Note:
  When you define the time limits, you define the times when the key is enabled.
  The options are:
  - Not in use — If you select this radio button, the key is not time-limited. The key is always enabled.
  - Start date — If you select this radio button, the key is time-limited on locks that have time-limit 1 enabled. The key is enabled as of the date and time you define in the date and time fields.
    Figure: Time Limit — Start Date
  - Week Calendar — If you select this radio button, the key is time-limited on locks that have time-limit 1 enabled. The key is enabled on the weekly times you define in the calendar.
    Figure: Time Limit — Week Calendar
  - Key is valid to — If you select this radio button, the key is time-limited on locks that have time-limit 2 enabled. The key is enabled until the date and time you define in the date and time fields.
    Figure: Time Limit — Key is valid to
  - Week Calendar — If you select this radio button, the key is time-limited on locks that have time-limit 2 enabled. The key is enabled on the weekly times you define in the calendar.
    Figure: Time Limit — Week Calendar
  Tip:
  If you want to define an overnight time limit, such as from Monday 6 p.m to Tuesday 7 a.m, set the start time in the beginning time field, and the end time in the ending time field. If the start time is later than the end time, the system automatically allows for the day change at midnight.
  Figure: Time Limit — Overnight Time Limit
  Tip:
  You can see a calendar preview on the defined limits by clicking the Preview button.
7. Select Next.
8. Select how to proceed:
  - Leave keys in planning state — Select Leave keys in planning state if you want to leave the key in the planning state, and program the key later.
  - Order keys — Select Order keys if you want to create the programming task, but execute it later, or remotely program the key through the Key Programming Hot Spot.
  - Order and program keys — Select Order and program keys if you want to create the programming task, and execute it at once for a key at hand.
  - Order and transfer tasks to programmer — Select Order and transfer tasks to programmer if you want to create the programming task, transfer it to the Programmer, and take the Programmer with you to program the key at the site.
  - Order, program and hand over key — Select Order, program and hand over keys if you want to create the programming task, and execute it at once for a key at hand, and to hand over the key to a person.
9. Select Next.
10. A summary screen is shown.
11. Follow the wizard to end the procedure.
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Editing the Lock Access Rights
This section describes how to edit lock access rights and time limitations on iLOQ Manager.
Note:
Mandatory fields are marked with an asterisk (*).
Proceed as follows.
1. Select Basic data > Browse locks.
2. Select the desired lock.
3. Right-click to select Edit access rights.
  The Edit access rights of the lock wizard is opened.
4. Select Edit access rights of the lock.
5. Select the access right(s) for the lock.
  — Click the Arrows right button to move all items to the selection list.
  — Click the Arrow right button to move the selected item(s) to the selection list.
  — Click the Arrow left button to remove the selected item(s) from the selection list.
  — Click the Arrows left button to remove all items from the selection list.
6. Select Next.
7. If necessary, set the lock to handle time limits by checking the Lock handles time limits check box.
  Note:
  If a key is time limited, but the lock does not handle key time limits, the key functions all the time.
8. Select Next.
9. Select how to proceed.
  The options are:
  - Leave locks in planning state — Select Leave locks in planning state if you want to leave the locks in the planning state, and program the locks later.
  - Order locks — Select Order locks if you want to create the programming task, but execute it later, or program networked locks.
  - Order and program locks — Select Order and program locks if you want to create the programming task, and execute it at once for a single lock at hand.
  - Order and transfer tasks to programmer — Select Order and transfer tasks to programmer if you want to create the programming tasks, transfer them to the Programmer, and take the Programmer with you to program the locks at the site. If you have networked locks, this option will also program them through the network.
10. Select Next.
11. A summary screen is shown.
12. Follow the wizard to end the procedure.
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Blocking a Key
This section describes how to block a key on iLOQ Manager.
This function is used to prevent a lost key from accessing the locks. The lock re-programming must be carried out by using the Programmer, or through the network.
An alternative way to blacklist a key is to blacklist it by a replacement key. For more information, see sections Creating a New Replacement Key and Converting an Existing Key to a Replacement Key.
Proceed as follows.
1. Select Basic data > Browse blacklist.
2. Select Add to blacklist.
  The Add to blacklist wizard is opened.
3. Select Add a key to the blacklist.
4. Select the key that you want to add to the blacklist.
5. Select Next.
6. Select how to proceed with the locks affected.
  The options are:
  - Leave locks in planning state — Select Leave locks in planning state if you want to leave the locks in the planning state, and program the locks later.
  - Order locks — Select Order locks if you want to create the programming task, but execute it later, or program networked locks.
  - Order and program locks — Select Order and program locks if you want to create the programming task, and execute it at once for a single lock at hand.
  - Order and transfer tasks to programmer — Select Order and transfer tasks to programmer if you want to create the programming tasks, transfer them to the Programmer, and take the Programmer with you to program the locks at the site. If you have networked locks, this option will also program them through the network.
7. Select Next.
8. A summary screen is shown.
9. Follow the wizard to end the procedure.
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Returning and Emptying a Key
This section describes how to return a key from a person and empty it on iLOQ Manager.
When you return a key, it is always emptied.
Proceed as follows.
1. Select Basic data > Browse keys.
2. Insert the key to be returned to the Programmer.
  The key inserted to the Programmer will be highlighted by a green background color in the iLOQ Manager key grid view.
3. Right-click the key and select Return and empty key.
  The Return of keys wizard is opened.
4. Select Return keys.
5. Select Next.
6. Select how to handle the returned key information.
  Select one, both, or none of the options below:
  - Retain returned keys in the system — Select this check box if you want to keep the key definition in the system. However, the key will be emptied.
    The key will remain in the In planningstate.
    Tip:
    This is convenient, for example, if the tenant of an apartment changes. You can program the returned key information to a new key that you can hand over to the new tenant.
  - Retain key connections to persons — Select this check box if you want to retain the key attachments to persons.
7. Select Next.
8. A summary screen is shown.
9. Select whether to print out a key return document.
  The options are:
  - Do not print — Select this radio button to skip the printing option.
  - Print return document to each key — Select this radio button to print out a return document to each returned key.
  - Print return document for keys by person — Select this radio button to print out a return document for keys by person.
10. Select Close.
11. If you selected an option to print out a return document, the return document is opened in a new tab.
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Re-associating a Key to another Person
This section describes how to re-associate attached keys from one person to another, on iLOQ Manager.
If the key has been handed over, the Handed over key can be attached to another person without returning the key setting must be in use to re-associate a key to another person.
Proceed as follows.
1. Select Basic data > Browse keys.
2. Select the key that want to re-associate to another person.
3. Right-click to select Attach key to person.
  The Attaching keys to persons wizard is opened.
4. Select Attach keys to person.
5. Select Next.
6. Select the new person.
7. Select Next.
8. A summary screen is shown.
9. Select Ready.
10. Select Close.
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Programming Keys through the Programmer Memory
This section describes how to program keys through the Programmer memory at the site.
Proceed as follows.
1. Transfer one or more key programming tasks to the Programmer.
  See Managing Programmer Content.
2. You can logout from iLOQ Manager, if you want.
3. Unplug the Programmer from the computer.
4. Go to the site with the Programmer and the token.
5. Switch on the Programmer.
6. Connect the key to be programmed to the Programmer by inserting it in the Programmer keyhole.
  Wait until the green status led on the Programmer is illuminated.
7. Remove the key from the Programmer keyhole.
8. If necessary, repeat steps 6-7 until the desired keys have been programmed.
9. Connect the Programmer back to the computer.
10. Login to iLOQ Manager.
11. Soon, a reply message is displayed in the lower right corner of iLOQ Manager. When the reply message is received, the executed programming tasks are automatically removed from the Programmer memory.
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Programming Locks through the Programmer Memory
This section describes how to program locks through the Programmer memory at the site.
Proceed as follows.
1. Transfer one or more lock programming tasks to the Programmer.
  See Managing Programmer Content.
2. You can logout from iLOQ Manager, if you want.
3. Unplug the Programmer from the computer.
4. Go to the site with the Programmer and the token.
5. Switch on the Programmer.
6. Connect the lock to be programmed to the Programmer by inserting the lock programming cable into the lock.
  Wait until the green status led on the Programmer is illuminated.
7. Remove the lock programming cable from the lock.
8. If necessary, repeat steps 6-7 until the desired locks have been programmed.
9. Connect the Programmer back to the computer.
10. Login to iLOQ Manager.
11. Soon, a reply message is displayed in the lower right corner of iLOQ Manager. When the reply message is received, the executed programming tasks are automatically removed from the Programmer memory.
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Fetching Audit Trails from Offline Locks
This section describes how to fetch audit trails from offline locks on iLOQ Manager.
Even though you do not have to prepare this procedure on iLOQ Manager, you should login to iLOQ Manager to synchronize the time on the Programmer with the locking system. If the locks have clocks, their time will be updated while fetching audit trails.
Proceed as follows.
1. Take the Programmer with the token to the lock.
2. Switch on the Programmer.
3. Press and keep pressed the LOG on the Programmer.
4. Insert the lock programming cable into the lock.
5. The orange Batt LED is illuminated. You can release the audit trail button.
6. Wait until the green status LED blinks five times, indicating that the audit trail has been fetched.
7. Remove the lock programming cable from the lock.
8. If necessary, repeat this procedure for the next lock.
9. Login to iLOQ Manager.
  The audit trails are automatically transferred to the locking system.
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