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Administration > Edit Locking system Information > Zone Settings.

The Zone function is activated when you log out of the system.

Remember to add Zone permissions to users.

Instructions in the Manual:

https://iloq.freshdesk.com/en/support/solutions/articles/44002013127-enabling-zones

Yes, with this function, you can blocklist a lost key by programming the new key as a replacement key instead of using the Programmer. The replacement key inherits access rights, personal connections, etc. from the lost key.

In general, there are two different options for controlling the use of the Sauna or other shared spaces: Time limited common area locks: 

1. Time limits in the Lock and Keys
2. Use of conditional access rights from an external 3rd party systems, such as reservation system, that defines when the keys are working

Here are a few things to check if the installation fails: 

1. Make sure your Windows updates are up to date (Start > Settings > Updates)  'ClickOnce' installation must be allowed. 
2. Check if a firewall or antivirus program is preventing the installation. 
3. Make sure your IT regulations allows you to install software from the Internet
4. Contact iLOQ regarding Offline installation

You can continue programming. 

Your username does not have rights to all zones in your locking system. 

Contact your locking system administrator for more information.

1. Add new lock: 
   Add a lock - Add copy of existing lock - Choose the broken lock as a base information
   
   
2. Hide broken lock:
   Enable editing mode - Browse locks - Select lock row to be hidden - Right click and select "hide" - Disable editing mode and save the changes. Add a lock and select "Add copy of existing lock". Then hide the broken lock row. Disable the Editing Mode.

Make sure the lock has individual access right. 

Add the access rights of that lock to your key. 

Check that you have the correct: Username, Password and Service Code. 

You can copy the service code from your old PC.

Also, make sure that the Programming Key for this particular system is connected to your computer and that it is attached with your username.

Find your key in the Browse keys view. 

Double-click the row with your key and look on the "Access to Locks" tab.

Under "Sought-after situation / Effective situation" you can check if there are any pending programming jobs in the system.

If necessary, edit the key's access rights.

Possible cause and corrective actions:

- There are pending Windows Updates > Install all available Windows Updates and reboot the computer

- Programmer cannot be found > Check that no other instances are open at the same time, re-install drivers

- Password or User-ID is wrong > Check User-ID and password, ask other user to change password for your user ID

- No connection to iLOQ server > Check internet connection, use the same internet settings as internet browser

- No rights with inserted token > Check that you have the right iLOQ Token, check with another system user that your user ID has login rights with inserted token.