Attaching Keys to Persons

This chapter explains how to attach, detach and hand over keys on iLOQ Manager.

Handing over of keys consists of two phases:

  • Attaching keys. When a key is attached to a person, it is planned to be handed over to the person. In the key grid view, the key has no date in the Date of hand over column. At this phase, you can change the person attachment, or detach the key without returning the key.

  • Handing over keys. When a key is handed over to a person, it is physically handed over to the person. In the key grid view, the key has a date in the Date of hand over column. At this phase, you cannot change the person attachment, or detach the key without returning the key.

However, you can change the person attachment without returning the key, if the Handed over key can be attached to another person without returning the key setting is enabled. See section Editing Locking System Information.

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.