Key Owner Workflow

This section describes what the key owner at the remote site does when re-programming a key.

Proceed as follows.

  1. Insert the key into the Hot Spot.
  2. The key symbol on the Hot Spot illuminates orange.
  3. The key symbol on the Hot Spot turns green.

    If the key symbol on the Hot Spot:

    • Turns red, the update has failed. Try again.
    • Turns off, there is no update task for the key on the server.
  4. Remove the key from the Hot Spot.

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.

Send request