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6. Sub-users

The main user in each flat can allocate flat keys to sub-users, typically people living in the same home. Sub-users have the same usage rights as the main users, but they cannot order new keys or block keys. 

6.1 Adding sub-users

To allocate keys to sub-users:

  1. In the Home view, press the menu icon in the top left corner.
  2. Select App users.
  3. Press Add user.
  4. Add the details of the new user.
  5. Select an available key from the key(s) list.
    Note: It is easier to select keys from the list if you have named them in advance (see 5.1 Name your keys).
  6. Press Save.

 

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It is crucial to provide the correct phone number in international format and email address because the added sub-user will receive the registration SMS (to download and install the app) and an email for verifying the app to these contact details. 

6.2 Managing sub-users and their keys

All sub-users and the keys allocated to them are listed in App users. One sub-user can have multiple keys, and they can be sub-users of multiple flats. By clicking a sub-user’s name, you can see the keys and remove keys from the sub-user.

To remove a key from a sub-user:

  1. Press the sub-user’s name.
  2. Press the red circle (-) icon(s) on the Keys list.
  3. Press OK.

 

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To delete a sub-user, select the user’s name and press Delete user. Sub-user’s keys can be deleted until you are deleting the last key, which requires deleting the sub-user entirely.

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