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5.4 Update a key

Some actions in the app require the physical iLOQ S5 key to be updated. These can be, for example, making a reservation to a common space or service, blocking a lost key or updating changes to access areas made by your locking system administrator. With this function, users can update access rights to their key(s) by holding the key next to the phone. Users must hold and keep the key close to the NFC antenna of their phone until the update has been completed. Instructions are shown on the phone screen.

Note: Keys are automatically updated every time they are used with iLOQ Online readers for opening doors. The updated keys also deliver the new information for the iLOQ lock cylinders that are not wired. 

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To update a key on the app:

  1. Select the physical iLOQ S5 key you want to update.
    Note: Each key has a unique identifier and stamp that you’ll find on the key.

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  1. Open the app and go to the Keys tab. Press Update.
  2. Hold the key close to the phone while the update takes place (removing the key will disrupt the process).
  3. When the phone announces the update has finished, remove the key and Press OK.

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Note: Typical NFC antenna location in an iPhone is on the top of the back side of the phone. 

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