Some actions in the app require the physical iLOQ S5 key to be updated. These can be, for example, making a reservation to a common space or service, blocking a lost key or updating changes to access areas made by your locking system administrator. With this function, users can update access rights to their key(s) by holding the key next to the phone. Users must hold and keep the key close to the NFC antenna of their phone until the update has been completed. Instructions are shown on the phone screen.

Note: Keys are automatically updated every time they are used with iLOQ Online readers for opening doors. The updated keys also deliver the new information for the iLOQ lock cylinders that are not wired. 

To update a key on the app:

1. Select the physical iLOQ S5 key you want to update.
   Note: Each key has a unique identifier and stamp that you’ll find on the key.

2. Open the app and go to the Keys tab. Press Update.
3. Hold the key close to the phone while the update takes place (removing the key will disrupt the process). 
4. When the phone announces the update has finished, remove the key and Press OK.

Note: The NFC antenna location varies depending on which Android phone model you have. To check the location of the NFC antenna, refer to your phone’s operating instructions or contact the manufacturer. Typical antenna locations are on the top and in the middle of the back side of the phone.