Browsing the Audit Trail of One Lock

This section describes how to browse audit trails from one lock, on iLOQ 5 Series Manager.

Proceed as follows.

  1. Select Basic data > Browse locks.

  2. Double-click the desired lock.
  3. Open the Audit trail events tab.

    The audit trail columns are:

    • Lock counter — This column contains a unique, cumulative event number.

    • Transit date — This column contains either:

      • The time stamp when the logged event was transferred to the server, if the lock is not equipped with a clock.

      • The time stamp for the access, if the lock is equipped with a clock.

    • Key — This column contains the name of the key related to the audit trail entry.

    • Stamp — This column contains the label of the key related to the audit trail entry.

    • Key type — This column contains the key type that was used in the lock.

    • Person — This column contains the person attached to the key related to the audit trail entry.

    • Type — This column contains the event type, such as key access, key access forbidden, programming of a lock, and so on.

    • Confirmation — This column contains the reply that the user has given from the Phone app, to open/close the lock. The reply can be:

      • Lock opening confirmed by the keyholder
      • Lock closing confirmed by the keyholder
      • Lock opening / closing confirmation missing from the keyholder
      • Lock opening / closing was not confirmed by the keyholder
    • Information — This column contains a description of the event or error.

    • Error code — The error code related to the audit trail entry.

    • Location (latitude, longitude) — The location coordinates.

    • Location accuracy (m) — The location accuracy in meters.

    • Location timestamp — The date and time when the location was measured.

    • API Key Tag — This field is dedicated for cases, where lock accesses must be associated with, for example, service tickets, in another information system.

Can’t find what you are looking for?

Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).