Removing S50 Phone keys

This section describes how to remove a Phone key on iLOQ 5 Series Manager.

Proceed as follows.

  1. Select Basic data > Browse keys.

  2. Select the Phone key to be removed from the Browse keys list.
  3. Right-click the key and select Return and empty key.
    The Return of keys wizard is opened.
  4. Select Return keys.
  5. Click Next.
  6. Select how to handle the key information.

    Select one, both, or none of the options below:

    • Retain returned keys in the system — Select this check box if you want to keep the key definition in the system.

      The key will remain in the In planning state.

    • Retain key connections to persons — Select this check box if you want to retain the key attachments to persons.

  7. Click Next.
  8. A summary window is displayed.
  9. Click Ready.
  10. A summary window is displayed.
  11. Select whether to print out a key return document.

    The options are:

    • Do not print — Select this radio button to skip the printing option.
    • Print return document to each key — Select this radio button to print out a return document to each returned key.
    • Print return document for keys by person — Select this radio button to print out a return document for keys by person.
  12. Click Close.

    The Phone key programming state remains Sent until the phone confirms that the key has been removed. Monitor the Phone key state by selecting Refresh, until the key disappears or enters the In planning programming state.

  13. If you selected an option to print out a return document, the return document is opened in a new tab.

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.

Send request