Fetching the Lock Software Version

This section describes how to fetch the lock software version to iLOQ Manager.

When you take a new lock in use, its software version information is present in iLOQ Manager. However, if the lock software is updated after this in the field, iLOQ Manager does not automatically get this information. With this procedure, you can fetch the latest lock software version to iLOQ Manager.

Proceed as follows.

  1. Fetch the lock audit trail.

    See Lock Audit Trails.

  2. The lock software version has been fetched to iLOQ Manager.

    See Browsing Locks. The software version can be found in the Sw version column.

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.

Send request