Changing another User’s Password

This section describes how to change another user’s password on iLOQ 5 Series Manager.

Note:

If you have added a user from Azure Directory, you cannot edit the user information through iLOQ 5 Series Manager.

Proceed as follows.

  1. Select Administration > Browse users.

  2. Select the user whose password you want to change.
  3. Right-click to select Change password.
  4. Enter the user’s new password in the New password field.

    The password requirements are:

    • The password minimum length can be defined in system settings by the Administrative user.
    • The last six passwords must not be re-used.
    • The password must not contain the user ID.
    • The password must have at least one Latin uppercase letter (A—Z).
    • The password must have at least one Latin lowercase letter (a—z).
    • The password must have at least one number (0—9).
  5. Retype the user’s new password in the New password field.
  6. Click the Change password button.

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.

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