Returning RFID Credentials

This section describes how to return and empty an RFID credential on iLOQ 5 Series Manager.

When you return an RFID credential, it is always emptied.

Proceed as follows.

  1. Select Basic data > Browse keys.

  2. Place the RFID credential to be returned against the Programming Adapter, to its designated place.

    The RFID credential placed to the Programmer Adapter will be selected and highlighted by a blue background color in the iLOQ 5 Series Manager key grid view.

  3. Right-click the RFID credential and select Return and empty key.
    The Return of keys wizard is opened.
  4. Select Return keys.
  5. Click Next.
  6. Select how to handle the returned RFID credential information.

    Select one, both, or none of the options below:

    • Retain returned keys in the system — Select this check box if you want to keep the RFID credential definition in the system. However, the RFID credential will be emptied.

      The RFID credential will remain in the In planning state.

      Tip:

      This is convenient, for example, if the tenant of an apartment changes. You can program the returned RFID credential information to a new RFID credential that you can hand over to the new tenant.

    • Retain key connections to persons — Select this check box if you want to retain the RFID credential attachments to persons.

  7. Click Next.
  8. A summary window is displayed.
  9. Click Next.
  10. Select whether to print out an RFID credential return document.

    The options are:

    • Do not print — Select this radio button to skip the printing option.
    • Print return document to each key — Select this radio button to print out a return document to each returned RFID credential.
    • Print return document for keys by person — Select this radio button to print out a return document for RFID credentials by person.
  11. Click Close.
  12. If you selected an option to print out a return document, the return document is opened in a new tab.

Can't find what you're looking for?

If you've lost your key or need a new key, please contact your property manager, maintenance company, or local iLOQ retailer. iLOQ does not manage its customers' locking systems, so we cannot provide assistance with them through the support request form below.

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