Fetching Audit Trails from S50 Locks

This section describes how to fetch audit trails from locks on iLOQ 5 Series Manager.

The Phone keys having network connection send a single audit trail event to the server, upon every lock opening. However, as there can also be offline openings by Key fobs or Phone keys, you can request that the entire audit trail be fetched from the lock. This function fetches all audit trails, including the offline openings, from the lock.

Proceed as follows.

  1. Select Basic data > Browse locks.

  2. Select the lock from which you want to fetch the audit trail.
  3. Right-click to select Send to lock > Audit trail pick request.

    An audit trail pick request is sent to phones defined as default programming phones.

    There is a tick mark next to the Send to lock > Audit trail pick request menu selection.

    • If the tick mark is present, the request has been sent, but the most recent audit trail is not yet on the server.

    • If the tick mark is not present, the request has been sent, and the most recent audit trail is on the server.

      As soon as one phone fetches the audit trail, the request is removed from other default programming phones.

Can’t find what you are looking for?

Please note that iLOQ does not manage its customers' iLOQ locking systems.

If you need a new key (digital or phone key), have lost your key, or want to check the access rights of your key, please contact the administrator of the locking system (Property manager / Maintenance company / iLOQ Retailer).

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