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Programming device failed to retrieve log events from a lock

Instructions for retrieving log events can be found in the article: 

https://iloq.freshdesk.com/en/support/solutions/articles/44002011684-fetching-audit-trails-from-offline-locks


If you still cannot find the log events in iLOQ Manager, make sure that you are logged in with the programming device and that the retrieved events have been transferred to the server.


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